Tuesday, December 15, 2009

OIM910 - Prevent Exchange Overwrite title and department in AD User

OIM910 - Prevent Exchange Overwrite title and department in AD User

If you are using OIM910 standard adapter for exchange, you might notice that after you provision a exchange account, it overwrites the title and department attributes of AD account, that is probably not what you want.

So how to solve this issue?

The cause of this issue is process task "Set Exchange Related Properties" of Exchange process, this task sets the organization name for department, and employee type(role) for title in AD.

Once we known the cause, then solve it become easy, actually I am thinking of two method:
1) Create a new Adapter call "MEXC Set User Properties Basic", then map it to a newly created process task called "Set Exchange Related Properties" in Process Exchange, then you have to do all the mapping stuff.
Note that: We need to remove variable department and title in new adpater.

2) Maping the right property for department and title
Note: Don't change the process adapter
Example:
a. department -> User Definition (Users.Department)
b. corporateTitle -> User Definition (Users.JobTitle)

3) Mapping Empty String for process task "Set Exchange Related Properties"
a. department -> Literal (A Empty String)
b. corporateTitle -> Literal (A Empty String)

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